Shipping policy
Thank you for shopping with Sadie Marie. We appreciate your support and are committed to carefully packaging every order with attention to detail.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). During new launches, holidays, or promotional events, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping charges are calculated at checkout based on your shipping address, package weight, and the shipping method selected.
Estimated Delivery
After your order has been shipped, most orders arrive within 3–7 business days. Delivery times are estimates and may vary depending on the shipping carrier and destination.
Order Tracking
A tracking number will be emailed to you once your package has shipped. Please allow up to 24 hours for tracking information to update.
Incorrect Shipping Address
Please verify that your shipping address is correct before placing your order. Sadie Marie is not responsible for orders shipped to an incorrect address provided at checkout.
Lost or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery is outside of our control. If your package is delayed or appears lost, we recommend contacting the shipping carrier first. If you need additional assistance, please contact us and we’ll do our best to help.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can review your claim and assist you as quickly as possible.
Questions
If you have any questions about your order or shipping, please contact us at:
Email: hello@shopsadiemarie.com