Refund policy
All Sales Are Final
Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns, refunds, or exchanges for any reason, including:
● Change of mind
● Incorrect item ordered
● Personal preference
● Sizing preferences
● Gift purchases
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
We carefully inspect every order before it ships. However, if your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue as quickly as possible, please include:
● Your order number
● A description of the issue
● Clear photos of the item and the packaging
If we determine that an error occurred on our part or the item was damaged in transit, we will provide an appropriate resolution.
Order Cancellations
Once an order has been placed, it begins processing quickly. Because of this, we are unable to guarantee order cancellations or modifications.
Contact Us
If you have any questions regarding your order or this policy, please contact us at:
Email: hello@shopsadiemarie.com
Thank you for supporting Sadie Marie. We appreciate the opportunity to be part of your everyday style.